# Terms of service

> The contract between you and mytesla.io when you use our service.

**Last updated: 2026-07-10**

## 1. What this is

mytesla.io is a service that lets an AI assistant (Claude, ChatGPT, or any
[Model Context Protocol](https://modelcontextprotocol.io) client) read information
from and send commands to your Tesla vehicle. You sign in with email, connect your
Tesla account once, and then your AI can talk to your car through us.

These Terms ("Terms") govern your use of the Service and form a binding agreement between
you and **Embay, LLC**, the company that operates mytesla.io (also "we", "us", "mytesla.io").
When you connect your Tesla, our app appears as "Embay, LLC" on Tesla's authorization
screen — that's us. By creating an account
or using the Service, you confirm that you have read, understood, and agreed to these Terms.
If you do not agree, please do not use the Service.

## 2. What you need

- You must be 18 or older.
- You must own (or have explicit permission from the owner of) the Tesla vehicle you
  connect. Connecting someone else's Tesla without permission is not allowed and may
  violate Tesla's own terms.
- You must own a Tesla vehicle with an active account that can be connected via Tesla's
  Fleet API.

## 3. Your account

- Keep your email account secure — we use email-based one-time codes as the only login,
  so whoever controls the email controls the mytesla.io account.
- One account per person. You can connect one or more Teslas you own to that account.
- Don't share your account with others or use someone else's.

We may suspend or terminate accounts that break these Terms or that we reasonably
believe are abusing the Service. If we do, we'll tell you why.

## 4. Plans, credits, and billing

Full details in the [billing policy](/billing-policy). Summary:

- The Service is a subscription. Driver is $4.99/month for 500 monthly credits;
  Driver Max is $9.99/month for 1,500 monthly credits.
- Each tool call consumes credits. Unused monthly credits do not roll over.
- You can buy extra-usage packs that roll over but expire 90 days after purchase.
- Upgrades are immediate and prorated. Downgrades and cancellations take effect at the
  end of the current billing period with no refund. Extra-usage credits are non-refundable
  once delivered.
- We don't refund credits already spent on tool calls, or unused portions of the current
  billing period on cancellation — except for documented billing errors, charges after
  a confirmed cancellation, or outages on our service that prevented you from using
  credits you paid for. We are not responsible for, and cannot issue refunds due to,
  downtime or outages caused by third-party services, including Tesla's Fleet API or
  your chosen AI provider.

## 5. Promotional credits and the referral program

We may offer free credits from time to time — promo codes, referral rewards, or
other promotional grants ("Promotional Credits").

- **No cash value.** Promotional Credits are a limited, revocable licence to use
  the Service. They are not money or property, have no cash value, are
  non-transferable, cannot be redeemed or exchanged for cash, and are not
  refundable.
- **Expiry.** Promotional Credits expire 90 days after they are added to your
  account, unless the specific promotion states otherwise.
- **Promo codes** are single-use, may carry their own expiry date, and may be
  deactivated by us at any time before redemption.
- **Referral rewards.** When we operate a referral program, you may earn
  Promotional Credits when someone signs up through your personal referral link
  and starts a paid subscription. At most one reward can be earned per referred
  person, ever. If the referred person's subscription payment is refunded,
  reversed, or disputed shortly after signup, we may reverse the reward and
  remove any unspent credits from your balance.
- **Fair play.** The referral program exists to reward genuine word of mouth.
  Self-referral, creating fake or duplicate accounts, misleading or paying
  people to sign up, spamming your link, bidding on our trademarks in ads, or
  any other scheme designed to farm rewards is prohibited. We decide in good
  faith what constitutes abuse.
- **Our discretion.** We may change reward amounts, eligibility rules, and
  program mechanics, and may pause, suspend, or terminate any promotion or the
  entire referral program, at any time, with or without notice. Where we
  reasonably suspect abuse, we may also decline, withhold, or revoke
  Promotional Credits (including retroactively) and may suspend or terminate
  the accounts involved.
- Ending a promotion or the referral program does not affect paid subscriptions
  or credits you purchased. Nothing in this section limits any statutory rights
  that cannot be waived.

## 6. Acceptable use

You agree not to:

- Use the Service to control a Tesla you don't own or aren't authorised to control.
- Reverse-engineer, scrape, or probe the Service in ways intended to find security
  flaws without our written permission. (Responsible security reports are welcome —
  email **security@mytesla.io**.)
- Use the Service to build a competing product by mirroring our API surface.
- Automate abusive request volume or circumvent rate limits.
- Use the Service in a way that violates Tesla's own terms of service, local law, or
  the rights of a third party.
- Share, rent, or resell your account.

If you break these rules we may suspend or terminate your account, and you'll still
owe any charges incurred before the termination.

## 7. What the Service is NOT

- **Not a safety-critical system.** Do not rely on mytesla.io for anything where a
  missed or delayed command could cause harm — for example, don't rely on it to
  pre-condition the cabin for a child or pet left in the car. Tesla's own app and the
  physical controls in the car are the authoritative interface.
- **Not a guarantee of Tesla API availability.** The Tesla Fleet API is operated by
  Tesla; if Tesla goes down, has a rate limit outage, or changes their API, our
  Service is affected too. We'll communicate known issues on our status page
  and in dashboard notices.
- **Not a replacement for Tesla's app** — we're a complement, not a substitute.

## 8. Your content

Anything you type to an AI assistant is between you and the assistant's provider
(Anthropic, OpenAI, etc.). We only see what the assistant actually sends to our
server — tool calls and their parameters. Bug reports you explicitly choose to file
get stored on our side as described in the privacy policy.

## 9. Our intellectual property

The Service — including our code, dashboard, and documentation — is ours. We don't
grant you any right to copy or redistribute it. "mytesla.io" and any logos are
trademarks of Embay, LLC.

You keep ownership of everything you input; you grant us a non-exclusive licence to
process it solely to operate the Service for you.

## 10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT. We don't warrant that the Service will be uninterrupted,
error-free, or that every command reaches your vehicle exactly when expected.

Tesla vehicles may reject commands for reasons unrelated to us (car asleep, low
cellular signal, feature disabled in the Tesla app, trim-limited, etc.). We are not
responsible for Tesla's side of the integration.

## 11. Limitation of liability

TO THE MAXIMUM EXTENT ALLOWED BY LAW:

- Our total liability for any claims related to the Service is capped at the amounts
  you paid us in the 12 months before the claim arose.
- We're not liable for indirect, incidental, special, consequential, or punitive
  damages, or for loss of data, profits, or goodwill — even if we knew such damages
  were possible.
- Nothing in these Terms limits liability for anything that can't lawfully be
  excluded or limited (e.g. gross negligence or fraud).

## 12. Indemnification

You agree to indemnify us against claims from third parties arising out of your
breach of these Terms, your misuse of the Service, or your violation of law or
third-party rights through the Service.

## 13. Termination

You can close your account any time by emailing support@mytesla.io. We can terminate
or suspend your access if you break these Terms, if we're legally required to, or if
we decide to discontinue the Service (with at least 30 days' notice to paying
subscribers, plus a pro-rated refund for any remaining paid-but-unused period).

Sections that by their nature should survive termination (ownership, disclaimers,
liability, indemnification, governing law) survive.

## 14. Changes to these Terms

We may update these Terms as the Service evolves. Material changes are announced by
email to the address on your account at least 14 days before they take effect. If
you don't accept a change, your remedy is to cancel your subscription before it
takes effect; continued use after that counts as acceptance.

## 15. Governing law and disputes

These Terms are governed by the laws of **the State of Florida, USA**, without regard to
its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located
in **Florida**, unless consumer-protection law in your jurisdiction requires otherwise.

## 16. Contact

**Email:** support@mytesla.io